Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site. These terms and conditions supersede any implied or printed information previously supplied by Brass Light Gallery®.
All of our products are guaranteed for a minimum of 2 years under normal use against defects in material, workmanship and operation that impair the use of the product. This warranty excludes shades, panels, alabaster stone components, metal finishes, and breakage or defect from: improper installation, improper light bulb usage, alteration or product modification, and misuse or abuse of the product or its components. Products utilizing fluorescent or specialized components (i.e. ballasts) are covered by the component manufacturer's warranty.
If you have a warranty claim, we will repair or replace the item at our discretion. No reimbursements will be made nor allowances given for the installation, removal or shipment of the item.
Fixture specification and product availability are subject to change without prior notice.
Payment Methods and Pricing
We accept VISA, MasterCard, American Express and check payments. A check payment must be received in a timely manner. All prices are net direct, and are indicated in U.S. dollars. We reserve the right to change prices without notice.
We take great pride in utilizing quality packing methods; however, we realize that fixtures may occasionally be damaged in shipping. We take full responsibility for the safe arrival of our quality product when you adhere to the following terms. Inspect your shipment immediately upon arrival and note any damage when signing for the shipment. Open every box immediately. Damage is not always obvious. Even if you do not intend to install the fixtures right away, you must inspect them. If you elect not to open a box for a period of time longer than 2 business days, you are assuming responsibility for any damages that may have occurred. We will not be held liable for products stored on a job site. If your schedule does not allow for timely inspection, please contact us to make suitable arrangements. In the unlikely event you encounter a problem with your order, please notify us within 2 business days. Save all cartons and packing material until your claim is resolved. E-mail your claim to firstname.lastname@example.org.
We want you to be fully satisfied with your fixtures. We rarely receive returns from our customers because we work together up front to assure that the correct fixture is ordered. We encourage you to take advantage of our sample program and qualified staff if you are not confident with the specifics of your order. We regularly provide potential customers with sample product to verify scale, quality of construction, finish and style. Each of our fixtures is manufactured to your specifications from thousands of fixture configurations, thus, returned items are subject to a restock charge to cover the costs of producing, disassembling and recycling of components. Certain fixtures are not returnable. Contact email@example.com or refer to your specific order/quote for further information.
To return an item, send it to us within 30 days of the order ship date freight prepaid. Returned items must be received by us in original condition and must not have been installed. Pack the item carefully in the original packaging, in the manner that it was shipped. Items that have been damaged during return shipment are the buyer's responsibility. For your protection, please obtain insurance on items being returned.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Brass Light Gallery. The collective work includes works that are licensed to Brass Light Gallery. Copyright 2003, Brass Light Gallery ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Brass Light Gallery or purchasing Brass Light Gallery products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Brass Light Gallery or to purchase Brass Light Gallery products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Brass Light Gallery. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Brass Light Gallery used in the site are trademarks or registered trademarks of Brass Light Gallery
Limitation of Liability
Brass Light Gallery shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Brass Light Gallery has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Brass Light Gallery product is mistakenly listed at an incorrect price, Brass Light Gallery reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Brass Light Gallery reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Brass Light Gallery shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Brass Light Gallery without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Brass Light Gallery or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Brass Light Gallery does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Brass Light Gallery is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Brass Light Gallery reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Brass Light Gallery in its sole discretion.
You agree to indemnify, defend, and hold harmless Brass Light Gallery, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
Your use of this site shall be governed in all respects by the laws of the state of Wisconsin, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Brass Light Gallery products) shall be in the state or federal courts located in Milwaukee County, Wisconsin. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Brass Light Gallery products) must be commenced within one (1) year after the claim or cause of action arises. Brass Light Gallery's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Brass Light Gallery may assign its rights and duties under this Agreement to any party at any time without notice to you.
In an attempt to provide increased value to our visitors, Brass Light Gallery may link to sites operated by third parties. However, even if the third party is affiliated with Brass Light Gallery, Brass Light Gallery has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Brass Light Gallery. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Brass Light Gallery seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).